HELP & FAQS

We accept returns within 14 days of delivery. Items must be unworn, unwashed, unused, and returned in their original condition.

Contact our support team with your order number and reason for return. We will provide the return instructions.

Refunds are processed after your return has been received and inspected. It may take several business days for the refund to appear on your original payment method.

If you need a different size or product, contact us as soon as possible. Exchanges depend on stock availability.

Return shipping costs are usually the customer’s responsibility unless the item arrived damaged, faulty, or incorrect.

If your order has not been processed yet, we may be able to change or cancel it. Contact us as soon as possible with your order number.

Contact us immediately. If the order has not been dispatched, we may be able to update the shipping address.

Please contact us with your order number and clear photos of the item and packaging. We will help resolve the issue.

Check your spam or promotions folder first. If you still cannot find it, contact us with the email address used at checkout.

Yes, but please check the size guide before ordering. Returned items must be unworn and in original condition.

Our dirty washed denim jeans are designed with an oversized, relaxed streetwear fit. They are made to stack naturally over sneakers or boots.

For the intended oversized fit, choose your normal size. For a slightly cleaner fit, size down if you are between sizes.

Yes. Check the size guide on the product page before ordering. Compare the waist, hip, thigh, and inseam measurements with jeans you already own.

Yes. The jeans are intentionally designed with a wide-leg, oversized silhouette.

Chunky sneakers, boots, and heavy-sole shoes work best because they support the stacked oversized shape.

We accept major payment methods available at checkout, including card payments and supported express checkout options.

Enter your discount code at checkout in the discount code field. The discount will apply before payment.

Check that the code has not expired, is typed correctly, and meets the offer requirements. Some discounts cannot be combined.

Only one discount code can usually be used per order unless stated otherwise.

Yes, when available. Sign up to our email list to receive early access, new drop alerts, and discount offers.

Some products may restock depending on demand. Sign up to our email list for restock alerts and new drop updates.

Wash cold inside out. Do not bleach. Hang dry where possible to help preserve the wash, texture, and shape.

Dirty washed denim can have natural variation in tone, fading, and texture. This is part of the design and makes each piece feel unique.

Like most washed denim, the colour and texture may soften naturally with wear and washing.

We aim to show the product as accurately as possible. Colours may vary slightly depending on lighting and screen settings.